Privacy Policy
Effective Date: [2024-03-04]
Last Updated: [2025-03-04]

Chosen One Home Healthcare LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://chosenonehhc.com] (the “Website”) and when you receive our home healthcare services. This policy is in compliance with Ohio state laws and federal regulations, including the Health Insurance Portability and Accountability Act (HIPAA).


1. Information We Collect

We collect both personal and non-personal information when you interact with us. This may include:

1.1 Personal Information
  • Name, address, phone number, email address

  • Date of birth and demographic information

  • Medical history, health conditions, and treatment details (as required by HIPAA)

  • Insurance and billing information

  • Emergency contact details

1.2 Non-Personal Information
  • IP address, browser type, and device information

  • Cookies and website usage analytics

  • General location data (city/state)


2. How We Use Your Information

We use your information to:

  • Provide and manage our home healthcare services

  • Schedule and coordinate care visits

  • Process insurance claims and payments

  • Comply with legal and regulatory requirements

  • Improve our website and services

  • Communicate with you regarding appointments and health-related updates


3. Information Sharing & Disclosure

We do not sell your information. We do not share any client data with third parties. Your personal information is kept confidential and is not disclosed to any outside organizations, except as required by law or with your explicit consent. However, we may share your data under the following circumstances:

  • With healthcare providers for treatment and coordination of care

  • With insurance companies to process claims

  • With legal authorities if required by law or court order

  • With trusted service providers who assist us in business operations (e.g., IT support, billing)

  • With your consent for specific purposes


4. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information

  • Secure access controls and authentication

  • Regular security audits and updates
    However, while we strive to protect your data, no method of transmission over the internet is 100% secure.


5. Your Rights Under Ohio Law & HIPAA

Under Ohio law and HIPAA, you have the right to:

  • Access your personal health information (PHI)

  • Request corrections to inaccurate information

  • Request restrictions on how your data is used

  • Receive an accounting of disclosures made

  • File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, contact us at:
Email: admin@chosenonehhc.com
Phone: (330) 400-4488 / (330) 400-4454


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.


7. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.


8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.


9. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact us at:
Chosen One Home Healthcare LLC
Address: 290 West Ave Unit G, Tallmadge, OH 44278
Phone: (330) 400-4488 / (330) 400-4454
Email: admin@chosenonehhc.com

By using our website or services, you agree to the terms of this Privacy Policy.